Affordable Live-in Homecare Limited Website Privacy Policy & Disclaimer

Thank you for visiting our web site, www.alhomecare.ie. Your privacy is important to us and we are committed to protecting the personally identifiable information (“Personal Information”) that you share with us.

The purpose of this privacy policy is to help you to understand how we gather and use the information we collect from visitors like you to our website.

By using our site, you agree to the current terms of the Privacy Policy.

The Information We Collect

We collect both Personal Information and non-personally identifiable information through our website in order to help us to learn more about how our visitors use our site:

we measure which pages of our website are visited by you and how long you spend on those pages
we provide you with relevant information about our business and services we provide

Collection of information allows us to improve our website’s performance and to improve your experience of navigating our website.

Important: You are not obliged to provide us with Personal Information in order to use our site.

However, if you use our contact section to request information, you will need to supply use with your name and contact details.

We collect non-personally identifiable information through the use of general tracking information and click path tracking.

General Tracking Information

We keep track of the pages visited by each user. Our web server automatically collects a certain amount of information about you when you visit pages of our website, including your IP address. IP stands for internet protocol. This is a unique string of numbers separated by full stops that identifies each computer and enables your computer to connect to the internet so that data such as any website pages you request can be sent to you. We use this data to track traffic patterns to and on our website. We also use this information to improve our website by making it more responsive to the needs and preferences of our users. This information however does not identify you by name or address…it is just a number that is specific to your computer.

Collection of Personal Information 

In our contact form on our website we ask for your name, email address, phone number and your comments. You may choose to submit information here. We do not actively share Personal Information that we have gathered. When you submit that contact request we will reply to you with our standard information pack. We will also place your name in our mailing list and we may send you subsequent information by e-mail about our service. If you wish to opt out of receiving that information, please reply to any such email telling us that you wish to opt out and we will remove you from our mailing list.

Sharing of Personal Information

We will not provide or sell any Personal Information to any third parties such as market research agencies or direct marketing enterprises etc. We will share your Personal Information with our partners and prospective carers in the process of matching a carer with your care need. These partners are bound to protect such information from disclosure or misuse. We may also disclose Personal Information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other website users, or anyone else who could be harmed by such activities. We reserve the right to disclose your Personal Information to legal authorities if requested to do so. In any of these situations, you will be notified by e-mail of our intent to disclose such information.

Click Path Tracking

A cookie is a small piece of data sent from a website and stored on the user’s computer by the user’s web browser while the user is browsing. Cookies were designed to be a reliable mechanism for websites to remember information such as user’s name and address (where the user has previously provided this information on the website) or for recording which pages were visited in the past and how many times you visited such pages.
This information does not identify you personally but we may use it to help tailor your visit to our website.
You can disable cookies at any time by following the instructions for disabling cookies on your web browser. We use cookies only for informational purposes related to our website.

Links to Third Party Websites

Occasionally we may include on our website a hyperlink which allows you to connect to the home page of another website. Affordable Live-in Homecare provides such links to you as an easier way for you to access relevant information that we think you will be interested in. Our Privacy Policy does not apply to other websites which are operated outside our sphere of control. We are not responsible for the content, accuracy, or opinions expressed on any other website or the privacy policies of any other website. We will not monitor or check the accuracy of the information on any other website. This is your responsibility to determine that.

Security

The security of your Personal Information is very important to us. In order to prevent unauthorized access or disclosure we have put in place physical and electronic procedures to guard against any unauthorised access. Our website has been developed and is maintained by an IT professional who works to current industry standards. We use standard Secure Sockets Layer (SSL) certificates to secure all pages used for inputting user Personal Information.

This withstanding, we cannot 100% guarantee that information shared between us will be free from unauthorized access by third parties as sophisticated and determined hackers can access even the most secure of websites.

Your Choice to Opt-Out

You may choose to have your name taken off of our contact list. Send an e-mail to info@alhomecare.ie or write to us requesting that your contact details be removed from our contact list:

ALHomecare, Office 6, Lapp’s Quay, Cork City, Ireland

Our Disclaimer

The data contained in our website is for your information. Despite our best efforts, it may contain some errors and may become out-of-date from time to time as new information/rules come into effect. We endeavour to keep our website up to date and error free but we can’t guarantee this at all times.

We therefore recommend that you seek third party verification of any information particularly that relating to tax rates, PRSI rates, minimum wage etc that can change from budget to budget. Also you need to check the relevant government websites for definitive information about any updates/changes to employment legislation before you make any decision to hire a carer from our agency.
We offer no guarantee that our website is 100% error free and 100% accurate.

Misuse of Our Website

If you attempt to use our website in an improper or illegal way we will report you to the relevant authorities.

Subject to Change

This Privacy Policy is subject to change without prior notice.

For this reason, we encourage you to review our privacy policy from time to time to keep yourself up to date with any changes or revisions. If you disagree with how we intend to use the Personal Information you provide to us, please contact us at manager@alhomecare.ie. The subject of your email should read: My Personal Information

Contact us about Our Website

If you have any questions about our Privacy Policy & Disclaimer and/or the function of our website, please contact us:

ALHomecare, 16 Railway Place, High Street, Cork

Reception: 0879916791 Dublin: +3531 513 5564   Cork: +35321 601 7261