ALHomecare Complaints/Problem Form and Complaint Procedure
If you have a complaint or problem, we are here to help you to solve it. ALHomecare treats all complaints/problems seriously and we endeavour to solve any issue in a fair and efficient way.
Complaint Procedure
Write your answers to the questions in the boxes below and click on the Submit button. Thank you.
Once we have received your complaint, a member of ALHomecare’s staff will contact you within 48 hours. If you don’t receive a message from us within 48 hours, email manager@alhomecare.ie or phone or text +353877440729
If your complaint is an actual emergency, please ring emergency services (ambulance, fire, police) on 999 and give them the Eircode of your address.
If your complaint is not an emergency but you require help within 24 hours, then email directly to
ALHomecare’s Managing Director, Tom Quinlan manager@alhomecare.ie and phone/text +353877440729
Note: Sometimes email messages go into spam so please always send a text message if you don’t receive an email reply within 24 hours.